FAQs

 

ART RELATED FAQs

Where are you based and how can I see your work in person?
I’m based in mid-town Toronto. My studio hours are by appointment only. I'm more than happy to have you over. If you’d like to schedule something, email info@rubinered.ca to set up a time. 

How long does it take for me to receive my artwork?
Please allow up to 2-3 weeks for domestic orders and 4-6 weeks for international orders to arrive.

How are shipping costs determined?
Shipping costs are determined based by dimensions, weight of the artwork(s) including packaging, as well as distance of the shipping destination. Please note that artwork may be subject to duties, taxes and/or fees according to your country’s regulations. Please consult your local customs office for more details about duties and taxes. 

Do you do commissions?
No.

Do you teach classes
No.

I own a gallery or store and I'd like to carry your work.
Awesome! Please feel free to contact me for enquiries about representation, licensing, or wholesale opportunities—email info@rubinered.ca

Returns
All sales are final. Exceptions are made in case of any damage incurred during shipping. If this happens, please contact me within 7 days of receiving your artwork.

Why does my bill say Rubine Red Inc. and not Sara Purves.
All sales go through my company which is called Rubine Red Inc. 

 

GRAPHIC DESIGN RELATED FAQs

Are you taking on new clients?
Yes, please contact me any time. 

What sort of companies do you work with?
My preference is to work with mid-size companies who have a communications/marketing person or team for me to work with. I only work with companies or organizations who have a positive impact on society. This has lead me towards a niche of healthcare and philanthropy. If you work for the greater good, I'd like to work with you.

What are your rates?
I can give you a quote once I know the details of your project.  I never go over a quote and try my best to make the job cost you less. Why do I do this? I care about the success of your project goals. My entire business is devoted to working with people and organizations who do good things for society. I like to be a part of that and so I will always work with you to make sure your objectives are financially feasible and you can get your project done well.

 

 

Carbon-neutral shipping with Shopify Planet
Carbon-neutral shipping on all orders
9kg
shipping emissions removed
That's like...
23
miles driven by an average gasoline-powered car